Limited Product Warranty
All Luxier products come with a limited manufacturer's warranty. The warranty periods varies by product category and are listed below. This limited warranty is subject to change without notice.
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Product Category
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Warranty Period
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Bathroom Faucets
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Limited Lifetime Warranty (USA Only)
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Ceramic Sinks
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Two (2) Year Limited Warranty (USA Only)
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Bathroom Accessories (pop up drains, deck plates, and soap dispensers)
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Limited Lifetime Warranty (USA Only)
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Bathroom Accessories (water supply hoses)
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One (1) Year Limited Warranty (USA Only)
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Shower Panels
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Two (2) Year Limited Warranty (USA Only)
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Kitchen Faucets
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Limited Lifetime Warranty (USA Only)
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Stainless Steel Kitchen Sinks
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Limited Lifetime Warranty (USA Only)
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Kitchen Accessories (strainers, deck plates, soap dispensers)
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Limited Lifetime Warranty (USA Only)
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This limited warranty is non-transferable. This limited warranty only applies to products purchased and installed in the United States. This limited warranty covers the original consumer purchase only and does not include business, commercial or industrial use of this product. To obtain service under the Limited Warranty, please contact Luxier USA at support@luxierusa.com. The Luxier USA Customer Care Department will determine whether to repair or replace your product, issue a refund, or issue a credit.
This limited warranty shall not apply to goods which have been subject to accident, negligence, improper installation, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, a service company, or yourself, are excluded from this warranty.
Our responsibility under this limited warranty is limited to only to replacement parts and no other costs. Luxier USA will not be responsible for labor charges and/or damage incurred by installation, repair or replacement, nor for any indirect incidental or consequential damages, losses, injury or costs of any nature relating to this product. Except as provided by law, this limited warranty is in lieu of and excludes all other warranties, conditions, and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those merchantability of fitness for use.
Should a malfunction occur within the warranty period, Luxier USA will, as its option, (1) repair or replace the defective part(s) or product(s) at no charge; (2) issue a refund of the original purchase price of the product(s) (Valid within 30 days from the date of purchase); or (3) issue a credit to be applied toward the purchase of a new Luxier product. Shipping/delivery charges may apply and are in Luxier USA’s sole discretion. All Warranty claims must include a valid original purchase receipt, order confiramation, or purchase invoices.